Course curriculum

  • 1

    Welcome to the course!

    • A message from the instructor

    • How to use this course?

    • Let's Get Started
  • 2

    Chapter #1 Basic Structure of Email Body

    • Email Basics

    • Structure and Salutation

    • Email Writing Task 1 (EWT 1)

    • Email Writing Task 2 (EWT 2)

    • Email Writing Task 3 (EWT 3)
  • 3

    Chapter #2: Making Requests in Emails

    • Making Requests in Emails

    • Email Writing Task 4 (EWT 4)

    • Email Writing Task 5 (EWT 5)

    • Email Writing Task 6 (EWT 6)
  • 4

    Chapter #3: Reminders

    • Sending Reminders through Emails

    • Email Writing Task 7 (EWT 7)

    • Email Writing Task 8 (EWT 8)

    • Email Writing Task 9 (EWT 9)

    • Email Writing Task 10 (EWT 10)

    • Email Writing Task 11 (EWT 11)
  • 5

    Chapter #4: Issue Resolution Emails

    • Understanding Issue Resolution Emails

    • Email Writing Task 12 (EWT 12)

    • Email Writing Task 13 (EWT 13)

    • Email Writing Task 14 (EWT 14)

    • Email Writing Task 15 (EWT 15)

    • Email Writing Task 16 (EWT 16)

    • Email Writing Task 17 (EWT 17)
  • 6

    Chapter #5: Hostile conversations

    • Hostile conversations on emails

    • Email Writing Task 18 (EWT 18)

    • Email Writing Task 19 (EWT 19)

    • Email Writing Task 20 (EWT 20)